Frequently asked questions

No. Trackstone is a platform that allows you to sell your property while keeping your tenant in place. This allows you to continue to receive rents until the day of the sale.

No. For residential property you have no notice to give: the tenant stays in place and the lease continues with the new owner. For commercial premises, the tenant has a legal right of first refusal; we handle the notification and the deadlines.

Trackstone organises them directly with your tenant. They are grouped to disturb the tenant as little as possible and you do not need to attend.

The lease, the latest rent receipts, the surveys, the property tax notice and the breakdown of charges. You upload them to your seller area and our team puts the sale file together.

Trackstone has developed an algorithm that uses multiple sources of data to value sellers' properties: – by the characteristics of the property, its condition and its location. Trackstone uses several sources of private and public data to establish an initial valuation – with a financial analysis based on market data, rent, lease and price per square meter

It depends on the property, its price and the local market. First offers usually arrive a few weeks after publication, then the notary process follows its usual pace between the sale agreement and the deed.

Sellers pay a commission of 6% incl. VAT on residential (minimum €10,000) or 10% excl. VAT for commercial premises (minimum €20,000 excl. VAT), included in the listed price and payable upon signing the authentic deed. This commission makes it possible to pay for all the services offered by Trackstone as well as the certification, analysis, marketing of listings and management of the transaction.

Selling commercial premises involves different work: reviewing the commercial lease, analysing the tenant and the rental value, specific tax rules and a narrower pool of investors than in residential. That level of support explains the difference in rate.

Because that is the standard in commercial real estate: most sellers and buyers of commercial premises recover VAT. 10% excl. VAT corresponds to 12% incl. VAT with 20% VAT.

You pay nothing. The valuation, the sale file and the listing are free; fees are only due when the authentic deed is signed.

Buyer: Trackstone does not charge anything to the buyer which allows for better profitability and better rental yield. Seller: Trackstone fees are 6% incl. VAT on residential (minimum €10,000) or 10% excl. VAT for commercial premises (minimum €20,000 excl. VAT), charged to the seller on the day of the deed of sale.

Trackstone allows you to view all the financial information of a property and your rental investment project in one place. We have created a simulator that allows any investor to understand and calculate the profitability of its real estate investment, the cash flow of its investment and the IRR of the project. Everything is done online and without a visit. You can therefore invest in a property without having to travel, with all the guarantees that Trackstone offers: verification of the data and certification of the property.

As Trackstone's objective is to allow investors to buy without visiting the property, Trackstone provides 2 guarantees: – Data Guarantee: We verify all the financial data of the property to ensure that the figures displayed are correct. – Certification of the property: Trackstone ensures the condition of the property by performing a complete visual inspection of the property as well as verifying all necessary documents.

Yes. Trackstone is paid by the seller through a commission included in the listed price. You pay no platform fees.

Online, from the property page. The seller accepts, declines or makes a counter-offer, and our team supports you through to the sale agreement and then the signing.

Trackstone leaves the choice up to you. You have the option of managing your assets on your own which can save you money, but may take time. If you are looking for another option , Trackstone has developed a network of rental management professionals throughout France.

Trackstone is the first rental investment platform in France on which everything is simple, transparent and automated. Trackstone offers real estate investment products throughout France and provides all the tools necessary to invest without risk and develop your property selection, offer, negotiation, real estate transaction, Trackstone accompanies all investors.

Yes, Trackstone is a real estate agent listed with the Paris Chamber of Commerce and Industry under the number CPI 7501 2021 000 000 514

The majority of the owners of the properties sold on Trackstone are private owners, which allows Trackstone to be a real platform between sellers and buyers. Trackstone can in certain cases sell properties that it has purchased, and that have been renovated.